Contact us
Email care@boundary.site. Tell us your Society, your unit and the mobile number you sign in with, and add a screenshot if something looks wrong. We usually reply within one working day.
Common questions
I didn't get the sign-in code
Wait a minute and tap resend. Check you entered the number your Society added, without the country code twice, and that your phone isn't blocking messages from unknown senders.
It says my number isn't registered
Your Society needs to add you first. Owners are added by the Society's secretary; tenants and family are added by the unit's owner. Ask them to check the number they entered.
I changed my mobile number
Ask your secretary (owners) or your unit's owner (tenants and family) to update it. Your details and history move to the new number.
Bringing a new Society onto Boundary
Write to us with the Society's name, city, registration details and the person who will be its admin, usually the secretary. We'll register it and help with setup.
Privacy and your data
Read our privacy policy, see how to delete your account, or write to care@boundary.site.